Human Resource Approach & Strategy

As Pan Malaysian Pools Sdn Bhd ("PMP") continues to leverage technology to optimise operations and create efficiency, Human Resources focuses on developing a workforce of highly talented individuals and a thriving workplace that fosters employees' growth, learning, well-being, open communications, innovation and ultimately a rewarding career.

Job Opportunities

Job Disciplines

Interested candidates are invited to submit a detailed resume, copies of relevant academic certificates, salaries (current and expected), contact telephone numbers and a recent passport-sized photograph online or email to [email protected]

Work@PMP

We take on the challenge to transform and improve the quality of education and the quality of learning institutions through The Community Chest ("TCC") where we channel our profit to TCC to fund the establishment, development, and advancement of schools and learning institutions which are not-for-profit and which do not receive sufficient funding or aid from the government or the community.

Join us in our journey to create opportunity, shape individuals, and ultimately the well-being of the community through education.

Transitional Leadership Placement Programme

Your Search Ends HERE!

Are you looking for a career growth opportunity?

Are you open to learning new business management?

Are you able to relocate from your current location?

We welcome exceptional individual to join Pan Malaysian Pools Sdn Bhd (PMP) as a Management Executive and step up to the opportunity to be part of PMP’s management team. The successful candidates will be rotated to core business operations of the Company.

The ideal candidate should meet the following attributes:

• Degree holder in any discipline with minimum CGPA 3.0 or its equivalent.

• Minimum 6 years’ of working experience in core business operations of any industry.

• Able to work during weekends, travel and relocate to any of our regional offices in Kuala Lumpur, Melaka, Johor, Penang and Ipoh when required.

• Possess highest standard of integrity and high drive for achievement.

• Excellent verbal and written English communication.

• Strong leadership and analytical skills.

• Energetic and versatile.

• Able to work independently and in a team.

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Assistant Manager-Sales

(Based in Penang/Perak/Kuala Lumpur/Melaka/Johor)

Responsibilities:

• Supervise the Company’s sales outlets to achieve operational efficiency.
• Formulate and implement promotional activities at the sales outlets to achieve sales targets.
• Conduct regular performance reviews and provide constructive feedback on sales initiative programs.
• Analyse market trends and competitor activities to identify opportunities for growth.
• Collaborate with Agents to implement sales and marketing programs.
• Conduct product and customer service training for the Agents and Sales Operators.
• Perform trade area study on potential sites for business growth and relocation of sales outlets.
• Manage NFO Agency Network to ensure compliance with regulatory requirements.
• Keep abreast with industry trends.
• Foster a positive and collaborative work culture that encourages innovation and teamwork.
• Assist in community projects for the Company.

Requirements:

• Bachelor’s degree in Marketing, Commerce, Business Administration or its equivalent.
• Minimum 5 years of working experience in sales or marketing in the retail chain or agency network.
• Must be conversant in English, Bahasa Malaysia and local Chinese dialects.
• Pleasant personality with good communication and analytical skills.
• Must be willing to travel and possess own car.
• Results-oriented, strong leadership and motivational skills.

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Senior Executive - Marketing Communications

Kuala Lumpur

Responsibilities:

• Develop and implement creative marketing, promotions and corporate communications content across all platforms to achieve business objectives.
• Optimise creative content to build brand awareness, generate traffic and increase leads as well as execute digital marketing initiatives.
• Manage social media posts, optimise online user experience and respond to queries in a timely manner.
• Analyse and measure the ROI on digital marketing initiatives and track campaign impact.
• Maintain and upkeep the Company’s web portals.
• Plan, coordinate and liaise with the relevant stakeholders in both Marketing and CSR events.

Requirements:

• Degree in Marketing or Mass Communications.
• Possess 5 years of hands-on experience in digital marketing, content and campaign creation.
• Experience in social media management and marketing automation tools i.e. WordPress, SendGrid, and Meta Business Suite.
• Experience in online and offline content planning, and collateral development including e-Newsletter, posters, banners, etc.
• Ability to use Analytical tools to monitor and evaluate Company’s social media presence and performance i.e. Adobe Analytics, Google Analytics, LinkedIn and Facebook Insights.
• Strong written, communication and presentation skills with fluency in English. Ability to converse and write in Mandarin is an added advantage.
• Knowledge of Microsoft Office and basic graphic design applications i.e. Adobe Suite

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Senior Executive – Cloud Infrastructure

Kuala Lumpur

Responsibilities:

• To provide system and security administration, support and maintenance functions for all cloud resources for the Company. 
• To lead the technical solution design review for non-functional requirements, cost optimisation and operational efficiency. 
• To provide remote and onsite support, preventive and corrective maintenance services to ensure cloud services uptime/availability and performance requirements are met respectively. 
• To guide and support the Executives in their daily administrative and operation functions. 
• To undertake technical lead roles in projects as and when assigned.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering or its equivalent. 
• Minimum 5 years’ of working experience in managing cloud infrastructure in a complex IT environment. 
• Expertise in cloud technologies, including AWS, Azure, or Google Cloud. 
• An innovative team player who is aggressive and dynamic, self-motivated, proactive, mature and result-oriented. 
• Exceptional problem-solving abilities with a strategic mindset. 
• Effective communication skills and the ability to collaborate with cross-functional teams. 
• Have a high sense of personal responsibility and ownership, hard-working and able to work under minimum supervision. 
• Strong project management skills and a commitment to quality control.

 APPLY NOW

Executive – On-Premise Infrastructure 

Kuala Lumpur

Responsibilities:

• To provide system and security administration, user access management, support and maintenance functions for all core business systems and network infrastructure for the on-premise environment. 
• To provide remote and onsite support and standby services upon assigned/rostered to ensure system and network uptime/availability and performance requirements are met. 
• To provide remote and onsite preventive and corrective maintenance services to ensure system and network uptime/availability and performance requirements are met. 
• To liaise and follow up with vendors on their response and resolution time based on the service level agreement. 
• To undertake or assist in project works as and when assigned.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering or its equivalent. 
• Preferably 1 year of working experience in a related field. However, fresh graduates will also be considered. 
• Possess knowledge of infrastructure technologies, including servers, storage, virtualisation and networking. 
• An innovative team player who is aggressive and dynamic, self-motivated, proactive, mature and result-oriented. 
• Good problem-solving abilities. 
• Effective communication skills and the ability to collaborate with cross-functional teams. 
• Have a high sense of personal responsibility and ownership, hard-working and able to work under minimum supervision.

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Executive – Infrastructure Services Support

Kuala Lumpur

Responsibilities:

• To provide system and security administration, user access management, support and maintenance functions for all support systems and network infrastructure, and end-user devices for the Company. 
• To provide remote and onsite support and standby services upon assigned/rostered to ensure system and network uptime/availability and performance requirements are met. 
• To provide remote and onsite preventive and corrective maintenance services to ensure system and network uptime/availability and performance requirements are met. 
• To liaise and follow up with vendors on their support response and resolution time based on the service level agreement. 
• To undertake or assist in project works as and when needed and assigned.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering or its equivalent. 
• Preferably 1 year of working experience in a related field. However, fresh graduates will also be considered. 
• Possess knowledge of cloud technologies, including AWS, Azure, or Google Cloud. 
• An innovative team player who is aggressive and dynamic, self-motivated, proactive, mature and result-oriented. 
• Good problem-solving abilities and willingness to learn. 
• Effective communication skills and the ability to work collaboratively in a team. 
• Basic understanding of IT infrastructure and service management concepts is a plus. 
• Have a high sense of personal responsibility and ownership, hard-working and able to work under minimum supervision. 
• Eagerness to grow and develop skills in infrastructure services support.

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Executive – Infrastructure Services Operations

Kuala Lumpur

Responsibilities:

• To provide monitoring and 1st level support for the Company's IT infrastructure services. 
• To monitor the performance and status of the Company's IT infrastructure using appropriate monitoring tools to ensure it is functioning correctly as per business and service level requirements. 
• To respond, troubleshoot, identify and resolve issues on the infrastructure as soon as possible which includes onsite and remote troubleshooting, coordination with onsite and/or remote support engineers, and escalation to the next level of support where necessary according to the standard operating procedures. 
• To follow a set of procedures for incident management from incident identification to investigation, root cause analysis, resolution and closure with proper documentation. 
• To undertake or assist in project works as and when assigned.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering or its equivalent. 
• Preferably 1 year of working experience in a related field. However, fresh graduates will also be considered. 
• Possess knowledge of infrastructure operations and application of best practices. 
• An innovative team player who is aggressive and dynamic, self-motivated, proactive, mature and result-oriented. 
• Good problem-solving abilities and willingness to learn. 
• Effective communication skills and the ability to work collaboratively in a team.
• Have a high sense of personal responsibility and ownership, hard-working and able to work under minimum supervision.
• Eagerness to grow and develop skills in infrastructure services operations.
• Willing to work on shifts, weekends, public holidays and odd hours when required.
• Possess own transport and must be able to travel when required.

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Executive-Finance 

Kuala Lumpur

Responsibilities:

Responsible to maintain accurate and timely financial and management reporting which include:

• Prepare monthly financial and management reporting.
• Prepare statutory accounts in compliance with Malaysian Financial Reporting Standards and other statutory requirements.
• Prepare forecasts and tax computation.
• Process invoices and payments.
• Prepare general ledger journals and board papers.
• Prepare derivative for auditing purposes.
• Complete and submit government surveys.
• Able to perform other ad-hoc duties as and when required.

Requirements:

• Degree in Accounting or partial professional accounting qualification.
• Minimum 3 years of relevant working experience.
• Fresh graduates are encouraged to apply.
• Possess good interpersonal, communication and analytical skills.
• Well organised, positive work attitude and able to work independently with minimum supervision.
• Well versed with Microsoft Office applications i.e. Ms Excel, Words and Powerpoint.
• Those with SAP system knowledge would have an added advantage. 

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Marketing Specialist

Kuala Lumpur

Responsibilities:

• Manage the Company’s branding, marketing and communication activities across various channels and social media.
• Plan and executive marketing activities to drive business growth.
• Develop marketing campaigns, collaterals and social media content to increase the customer base and sales.
• Identify and develop new opportunities to grow the telephone betting business.
• Plan and roll out promotional activities for the loyalty program to attract sign-ups, increase spending and foster long-term loyalty through exclusive benefits and privileges.
• Manage budget, timeline and resources to ensure business and marketing activities are delivered effectively.

 Requirements:

• Degree in Marketing, Mass Communications, Business Administration or its equivalent.
• Minimum 2 years of working experience in marketing, digital marketing, sales and/or business development.
• Knowledge of basic graphic design applications would be an added advantage.
• Possess good interpersonal skills.
• Proficient in written English and Mandarin.
• Possess creative flair for advertising and promotional materials.
• Able to work independently and a good team player.

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Graduate Trainee Programme

 (Multiple Locations)

Be part of a TEAM that believes every Malaysian deserves a quality education.

Are you ready for the CHALLENGE?

Programme Structure:

The Graduate Trainee Programme (GTP) is an 18-month programme that provides a structured learning path to groom graduates for the various operational roles in the Company.

This accelerated career advancement programme combines on-the-job training, rotational assignments, skills enhancement workshops, and mentorship. High-performance graduates will have the opportunity to fast-track into leadership roles and be future-ready for the following:

Information Technology (IT) job roles

• Applications Services
• IT Operations
• Network and Infrastructure

Business and Operations job roles

• Operations
• Sales
• Marketing / Marketing Communications
• Audit / Finance
• Human Resources

 We are looking for:

• Malaysian fresh graduate with a Bachelor’s or Master’s Degree in Business Computing, Business Information Systems, Data Science and Analytics, Information Technology, System Design Engineering, Multimedia Studies, Mass Communications, Public Relations, Marketing, Business Administration, Human Resources, Accounting, Law, Mathematics, Actuarial Science, or any related disciplines;
• Minimum CGPA 3.30;
• Active in extracurricular activities such as sports, societies, clubs, uniformed services, community services, and public services or participating in any competitions; and
• Less than one year of working experience.

 To succeed in this programme, you must possess:

• Clear career orientation
• Leadership qualities and a forward-thinking mindset
• Initiative and willingness to help and serve others
• Good communication in both written and spoken English
• The ability to work independently and as part of a team 

 APPLY NOW

Call Centre Agent

Kuala Lumpur

Responsibilities:

To support the helpdesk, inbound betting calls and outbound calls at the Call Centre which includes the following:

• perform outbound calls to customers on activation of accounts and promoting the Company’s products and services; 
• attend to customers' calls on accounts related matters; 
• assist and guide customers to use dmcGO mobile betting application; 
• update customers’ particulars in the Account Management System; and
• perform Call Centre administrative works.

Requirements:

• Fresh graduates of any discipline.

• No experience is required as training will be provided.

• Must be able to converse in English, Mandarin or Cantonese.

• Customer oriented with good listening, communication and interpersonal skills.

• Proficient in Ms Office applications; i.e. Word and Excel.

• Must be able to work on weekends and public holidays.

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Security Support (Pengawal Keselamatan)

Kuala Lumpur

Tanggungjawab:

• Mengawal keselamatan kakitangan dan premis syarikat.

• Membuat rondaan, menguruskan kes-kes kecemasan dan melaporkan kepada penyelia.

• Sedia membantu pelawat-pelawat dan kakitangan syarikat.

• Sentiasa berwaspada semasa bertugas terutamanya memerhati keselamatan di sekitar kawasan premis syarikat.
• Memastikan bekerja mengikut Prosedur Operasi Standard yang ditetapkan setiap masa.

• Melaksanakan tugasan lain seperti yang diarahkan oleh penyelia dari semasa ke semasa.

Kelayakan:

• Umur 25-40 tahun.
• Berkelulusan minima SPM.
• Minima 2 tahun pengalaman bekerja dalam bidang yang sama.
• Boleh bekerja syif.
• Boleh bekerja outstation.
• Komited, disiplin dan boleh bekerja dalam pasukan.

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Sales Operator

(based in Kuala Lumpur and Penang)

(Full-Time)

Responsibilities:

• Responsible to carry out day-to-day operations duties at the sales outlet:

• Operate sales terminal; and 

• Perform prize payout to the winners.

• Provide good customer service.

Requirements:

• Age between 21 – 50.

• Minimum PMR qualification.

• Able to work on weekends and public holidays.

• On the job training will be provided.

If you are interested to apply:

For KL, please call Mr Engene Pang (017-3072663) or Ms Lim (03-92812288).

For Penang, please call Mr Wong Chee Keong (012-4023038) or Ms Ooi (04-2286288).

APPLY NOW

Job Disciplines

We offer a wide range of career opportunities for the talented, enthusiastic and forward thinking individuals in different functional areas.

To give you an overview of the various type of work available at Pan Malaysian Pools Sdn Bhd, a sampling of the job disciplines are listed below.